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Employee Communications Manager

Company: T-Mobile
Location: Bellevue
Posted on: November 1, 2024

Job Description:

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!We are seeking a highly skilled, experienced Communications Manager who will drive key communications initiatives related to the employee experience at T-Mobile. A key focus area will be development and delivery of communications highlighting our robust Total Rewards package. This individual will lead communications for initiatives including compensation, our annual Employee Stock Grant, Employee Stock Purchase Plan, and other benefits programs ranging from health and wellness to unique resources and discounts. They will quarterback communications development, act as a communications subject matter expert, set strategy and narrative for Team Magenta, and partner closely with senior leaders to develop and implement internal communications strategy and content.

We're looking for someone who can bring new ideas and a passion for employe experience, someone who can dig in and drive action quickly, someone who is collaborative and creative, a critical problem solver, knows how to get others on board, and rolls up their sleeves to get the job done. This person will be a key contributor to initiatives that bring T-Mobile's vibrant culture to life - rooted in our values and enabling employees to grow their careers here.

** This is a hybrid role (3 days/week in the office) and can be based in Bellevue, Washington or Overland Park, Kansas **Job Responsibilities

  • Lead strategy and planning for our Total Rewards communications; responsible for the overarching narrative of how T-Mobile invests in employees, tying together key employee programs and moments, focusing on benefits, compensation, stock and time away.
  • Plan and complete communication campaigns; create and edit clear, cohesive, concise, and compelling content for comms channels including the company intranet, digital signage, emails and supporting resource materials, such as talking points, presentations and FAQs.
  • Act as primary comms support for other Total Rewards programs and change management initiatives, including sharing pertinent information to a network of internal communications partners embedded in our lines of business.
  • Measure and evaluate the effectiveness and impact of the communications; solicit feedback from employees and partners; change and evolve approach, as necessary, based on data and insights
  • Partner with HR, finance, legal and design teams to ensure the accuracy, consistency, and compliance of key messages, actionable steps, and final materials.
  • Collaborate with the internal communications and marketing teams to align the tone, style, and branding with the company's vision and values. Qualifications:
    • 5+ years of experience in internal communications and/or developing & driving complex communication plans in a fast-paced, high-volume corporate environment.
    • Bachelor's degree in Communications, Journalism, English, PR, Organizational Leadership, Business Administration or related field; or equivalent experience. Experience in employee rewards and benefits is a plus.
    • Exceptional writing and presentation skills; ability to adjust tone and style by audience.
    • Strong project management skills; ability to lead/oversee multiple projects simultaneously.
    • Experience advising senior-level leadership.
    • Strong cross-functional collaboration and organizational skills, with the ability to lead through ambiguity.
    • Understanding of how internal communications efforts impact the business; ability to communicate impacts with partners.
    • Analytics oriented; seeks out opportunities for data-based decision making and success measurement.
    • Self-starter who takes initiative.
    • Strong attention to detail with a steadfast focus on quality, accuracy and employee experience.
    • A great teammate with a passion for building and maintaining strong connections.* At least 18 years of age* Legally authorized to work in the United StatesTravel:Travel Required (Yes/No):DOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoBase Pay Range: $74,100 - $133,700Corporate Bonus Target: 15%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ286672&paradox=1At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out .Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Keywords: T-Mobile, Bellevue , Employee Communications Manager, Executive , Bellevue, Washington

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