Associate Vice President

Company: Crackajack Solutions
Location: Seattle
Posted on: November 14, 2024

Job Description:

Seattle, WA - Contract - Opened 1 day agoJob DescriptionAssociate Vice PresidentLocation - Seattle, WADuration - 6-12 monthsJob ObjectiveThe onsite delivery leader is accountable and responsible for driving vertical growth, P&L, operational metrics jointly with the VBUs and sales leader, and maintaining existing client relationships to ensure achievement of planned growth and delivery targets. This person would work out of customer premises and would govern delivery for all projects. He/She would be the first point of escalation for the customer and would liaise with offshore counterparts to ensure customer commitments are met.Key Responsibilities

• P&L Management:

• Create, strategize, and sign off P&L budgets along with the Sub-vertical leaders.
• Ensure the vertical achieves its MTD/YTD, Q on Q targets: Revenue, EBITDA, Operational metrics - EE and EN, and aligned SG&A costs.
• Conduct monthly reviews on revenue margin, pipeline, utilization.
• Identify key parameters of improvement for vertical growth and margins.
• Lead and implement all cost-related initiatives for VBUs and direct projects.
• Sales & Client Management:
  • Create strategies and deliver best-in-class service to clients and ensure renewals of existing partnerships.
  • Identify opportunities for cross-sell in existing accounts.
  • Co-own, support, and propose new domain offerings/cross-sell to existing clients.
  • Build industry partnerships and come up with new offerings, solutions for the vertical.
  • Support Sales and Delivery teams in proposal/solution development.
  • Service Delivery and Project Management:
    • Project, Program and Portfolio Management, Process Improvement, Change Management, Risk Management, Financial Reporting, Six Sigma, DMAIC, Agile, SCRUM, Lean, Account Management, Business Development, Quality Assurance, Business Analysis, Cloud Operation.
    • Decide delivery account structure for all accounts under the vertical.
    • Responsible for the overall delivery of the vertical.
    • Ensure smooth operations delivery and alignment with agreed targets.
    • Performance Management:
      • Excellent People Management skills with strong ability to lead & mentor the team.
      • Cascade vertical level goals to practice and account delivery teams.
      • Manage performance, rewards, careers, and appraisals for teams.
      • Resource Management & Utilization:
        • Own operating plans and identify overall resourcing and project staffing requirements along with RMG.
        • Bench management.
        • Periodically review overall people operating plan and utilization.Job SpecificationsQualification: Masters/Professional DegreeRelevant Experience: 20+ years of relevant experienceTechnical /Functional Capabilities
          • Knowledge of Global IT systems and infrastructure
          • Client facing experience
          • In-depth knowledge of domain Industry and business environment
          • Analytical and problem-solving capabilitiesBehaviour Competencies
            • Leadership
            • Solutioning
            • Customer Service
            • Accountability
            • Judgement and decision making
            • Communication
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Keywords: Crackajack Solutions, Bellevue , Associate Vice President, Executive , Seattle, Washington