IT END USER SERVICES GROWTH SUPPORT SPECIALIST
Company: Unavailable
Location: Silverdale
Posted on: September 26, 2024
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Job Description:
OverviewCommonSpirit Health was formed by the alignment of
Catholic Health Initiatives (CHI) and Dignity Health. With more
than 700 care sites across the U.S. from clinics and hospitals to
home-based care and virtual care services CommonSpirit is
accessible to nearly one out of every four U.S. residents. Our
world needs compassion like never before. Our communities need
caring and our families need protection. With our combined
resources CommonSpirit is committed to building healthy communities
advocating for those who are poor and vulnerable and innovating how
and where healing can happen both inside our hospitals and out in
the community.While you're busy impacting the healthcare industry,
we'll take care of you with benefits that include:
Medical/Dental/Vision, FSA, Dependent Care Spending Account, Life
Insurance, Short and Long-term Disability, 401k match, Paid Time
Off, Wellness Program, Tuition Reimbursement, Accidental Insurance,
Critical Illness Insurance, Identity Theft Protection, Employee
Assistance Program, and more!ResponsibilitiesJob Summary /
PurposeThis position will report to the End User Services (EUS)
Regional Growth Support Team at the National System level and - is
responsible for project implementation, on-site and/or remote
installation, maintenance, troubleshooting and/or repair of
desktop, notebook and mobile PC workstations, printers, and
associated peripherals. Primary responsibilities for the End User
Services (EUS) Regional Growth Support Specialist
includeResponsibilities include National and Local project
discovery and implementation. Smart hands working with other CSH
teams to troubleshoot issues. Asset management and rounding
support. Responding to incidents and problems, and fulfilling
requests. They also understand the business implications of
computer hardware and system issues allowing them to appropriately
set incident severity levels. They can troubleshoot a wide variety
of technical problems and engage parties in other areas of IT to
address problems. The EUS team member understands the technical
infrastructure and requirements of the hardware in their respective
area and how it aligns to enterprise infrastructure standards. They
also are responsible for understanding and supporting aspects of
the integration of desktop systems with other systems in the
enterprise. The EUS team member monitors the performance of desktop
hardware and maintains a secure environment. Professionals in this
job family understand the Key Performance Indicators (KPIs) that
identify the success of the services they provide and continually
strive for improvements to operational efficiencies and seek to
continually add value to the services delivered to the user
community. - Moderate travel will be required as part of the
incumbent employee's job function, up to and including, 50% between
sites within their - home region, or outside of their region into
adjacent CommonSpirit Health region locations. -Essential Key Job
ResponsibilitiesGrowth/National Projects, Initiatives and
Efforts:
Keywords: Unavailable, Bellevue , IT END USER SERVICES GROWTH SUPPORT SPECIALIST, Other , Silverdale, Washington
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