Account Executive

Company: Alera Group
Location: Seattle
Posted on: September 30, 2024

Job Description:

Account Executive Job DescriptionAlera Group is seeking a highly skilled Account Executive to join their team. As a key member of our organization, you will be responsible for managing key accounts in the Sr. Care Industry, collaborating with producers, and serving as a key resource within a group of account management staff.Key Responsibilities:

• Manage a large complex book of business, typically $1,000,000-$1,500,000 revenue, with considerable expertise.
• Respond to formal RFPs and independently maintain new and existing client relationships with minimal supervision or producer involvement.
• Coordinate team functions, including leadership and mentorship, client relationship maintenance, and collaborative team environment.
• Participate in staff hiring and separation decisions, training of new team members, and approval of time-off requests and timesheets.
• Approve expense reports within expense authority level.Job Functions:
  • Routinely visit with clients and function as the primary contact for coverage consultation and service issues.
  • Manage the renewal process, including internal and external pre-renewal strategy meetings, decision-making with clients, and oversight of the renewal proposal.
  • Interact with carrier underwriters to negotiate renewal and new business quotes.
  • Establish, implement, and manage written service timelines and service calendars, ensuring commitments are adhered to, in line with client expectations.
  • Participate in client meetings to support retention and sales efforts, as requested by producers.
  • Complete and maintain client stewardship reports.
  • Advise clients regarding coverage and risk exposures, reviewing contracts and policies, and negotiating with carriers to minimize gaps and omissions.
  • Audit sales executives' books, reviewing for potential gaps in coverage or coverages yet to offer, and ensuring these gaps are addressed.
  • Research coverage issues, including negotiating with carriers to resolve client needs and expectations.
  • Promptly respond to and resolve customer inquiries and problems.
  • Attend claims reviews, ensuring claims issues are addressed and resolved.
  • Prepare new business opportunities for marketing, submit prospects to selected markets, analyze proposals & quotes, and negotiate final coverage terms and pricing.
  • Prepare spreadsheets and other complex charts as needed or requested.
  • Monitor expiration lists and receivables, ensuring financials are within established goals and timelines, facilitating collection of outstanding receivables if necessary.Requirements:
    • Minimum 5 years experience in a senior commercial account management role (typically 10+ years total insurance experience).
    • State property & casualty agent's license.
    • College degree or equivalent experience.
    • Typically holds multiple insurance designations.Other Requirements:
      • Frequent travel to client sites. Occasional travel to branch office locations, seminars, training, and conferences.Alera Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Keywords: Alera Group, Bellevue , Account Executive, Other , Seattle, Washington