Insurance Eligibility Specialist

Company: Olympic Sports & Spine
Location: Tacoma
Posted on: April 21, 2025

Job Description:

Olympic Sports and Spine (OSS) is looking for experienced Insurance Eligibility Specialist. This position is responsible for the verification of insurance eligibility and benefits for all new patients for all of OSS location's new patients done within a centralized location. Performs other daily operating functions associated with the eligibility specialist position. We want a candidate that excels working in a fast-paced medical billing office and wants to work for a company that is committed to providing quality customer service and care to our patients and being a great employer to our employees and wants a job with no weekends required (Monday - Friday 8 am - 5 pm.).

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

JOB RESPONSIBILITIES:

Verify eligibility and insurance benefits for all of OSS's new patient cases prior to the initial visit.
Communicate with clinic PSR staff and/or clinic treating staff about any paperwork required to obtain insurance and follow up to ensure the necessary paperwork was completed.
Performs regular follow-up calls with the insurance company to establish prior authorization.
Data entry of all insurance benefit information into the EMR system.
Confirm that all patient registration and demographic information is accurate and correct.
Contact patients directly to obtain any additional information when necessary.
Complete patient insurance benefit letters in the EMR system to be printed by clinic PSR staff and given to patients at the initial visit.
Ensure that all verifications and prior authorizations are complete for the next day's patients before the end of each day.
Documents detailed notes in the EMR system of all communication with insurance companies, patients, clinic staff, and billing staff.

PERFORMANCE REQUIREMENTS:

Knowledge of insurances and the verification
Knowledge of computer
Knowledge of business office
Ability to operate a computer, scanner, fax/copy and basic office
Ability to operate a multi-line telephone
Skill in answering a telephone in a pleasant and helpful
Ability to effectively communicate in oral and written format with patients, staff, insurers and referral
Ability to read, understand and follow oral and written instructions.
Ability to establish and maintain effective working relationships with patients, employees and the
Must be well organized, detail-oriented and be able to prioritize.

Education/Experience: Minimum High School graduation or equivalent AND three years of experience in an appropriately related position OR Equivalent education/experience.

BENEFITS: https://www.osstherapy.com/employee-benefits

If you are looking for a great workplace, look no further!

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

#OSS001

Keywords: Olympic Sports & Spine, Bellevue , Insurance Eligibility Specialist, Other , Tacoma, Washington